Whitehead Legal COVID-19 Firm Evolution Plan

Since we rebranded to Whitehead Legal, part of the firm’s evolution was to invest in technology to essentially allow our partners to take their laptops and work anywhere with connectable WiFi – and to go ‘paperless’. Whilst we have our physical office setups in Kew and Canterbury, our partners have also worked remotely for years now - we are an agile firm.

Another aspect of our firm’s evolution was to increase its national footprint. Our firm proudly practices nationally and has done so for decades. We have clients in every state and territory and a particularly significant caseload in New South Wales. As of 2019, our firm expanded its NSW footprint to include its Neutral Bay satellite.

Whilst our remote working has not changed (apart from the Friday afternoon catch ups with clients/industry colleagues) we appreciate that our health practitioner clients are all affected in different ways by the pandemic, particularly in Melbourne and regional Victoria.

We are maintaining our client commitments in the usual way and protecting any disruption to our legal services.


We also want to reassure all our health practitioner clients, our professional referral partners and industry colleagues that we are closely monitoring the specific health practitioner guidelines set by the Commonwealth, state and territory governments and the respective AHPRA associations and health authorities and will ensure that we continue to deliver the highest level of service to our clients over the course of the pandemic.

Firm Tech Options for Clients
We are contactable via normal means. We are already well-versed in utilising our firm tech and are actively encouraging its further use including:

  • remote office tech – we collaborate remotely, consistently, with partners, clients, industry colleagues and referrers

  • Zoom is our preferred video conferencing tech for meetings

  • email/telephone communications – to ensure we promptly respond to any client queries or concerns, please note the usual following key contact details for Whitehead Legal – even if it’s just to say hi:

Whitehead Legal                    03 9804 0262               

Clair Whitehead                      0421 33 88 01             clair@whiteheadlegal.com.au

Julian Whitehead                    0411 406 151              julian@whiteheadlegal.com.au

 

Commercially positive and pandemic negative

We have reported to you throughout the pandemic in detail on landlord and tenant rent relief negotiations. Something different and positive now – let’s get optimistic.  We are hearing from our clients that their patientele is returning, albeit cautiously. We are seeing positivity ourselves in a growing increase in contacts from existing and new clients for advice on all sorts of commercial matters, be it practice acquisitions, sales, internal agreement work, employment work, leasing …  Our clients’ returning patients and our work in progress evidences to us a recovery in general consumer confidence in the health landscape and the legal health landscape in which we work.

Our recent sales/acquisitions matters have been great to work on – they are a reminder of how much we enjoy helping our clients with their commercial work and guiding them through their commercial lives.  The return of commerciality has indeed been refreshing. 

 

Some quick notes:

For Victorian clients:

Our previous articles on landlord and tenant negotiations for rent relief were based on the ‘Code’.  Since thence, Victoria has passed the Omnibus (Emer­gency Mea­sures) (Com­mer­cial Leas­es and Licences) Reg­u­la­tions 2020 (“Regulations”).  The Regulations are similar to the Code principles, although there are some key differences that need to be factored into your negotiations.  We appreciate that you likely have pandemic law fatigue - we know, we do - with the tsunami of information and changes in legislation which we have all had to keep up with.  The Regulations provide a more holistic analysis on any individual applying for rent relief in addition to providing a better platform for landlords to offer rent relief.  The Code’s percentage based relief correlating with a tenant’s revenue loss is still a guidance tool that we use, but is not the overarching principle.  If you need further assistance, best give us a call. 

 

Make sure your advisors are Regulations qualified:

This recommendation pre-dates the pandemic, nevertheless it is a prudent reminder. If you are taking advice on the Regulations from agents, friends, business coaches etc..  query the location in the Regulations of their blanket statements. We have had the great pleasure of perusing the 200+ pages of the Regulations, and recommend that you take summary statements from unqualified advisors with caution.  Always have experienced professionals in your corner as you go through any legal process and engage them early.

COVID-19 – Rent relief and the National Cabinet’s mandatory Code of Conduct

Landlord and tenant rent relief negotiations should temporarily cease to enable parties to take into account the ramifications of the binding Code of Conduct (“Code”).

 Tenants - Does the Code apply to you?

 The Code applies to all commercial tenancies where the tenant has met the eligibility criteria for the Commonwealth Government’s JobKeeper programme.

 To be eligible for JobKeeper, the tenant, amongst other criteria, must: 

(a)          have a turnover of less than $50 million; and

(b)          have a 30% or greater loss in revenue.

 

Tenants - If the Code applies to you, what if you have already negotiated and agreed on a rent relief package with your landlord?

 Tenants will be able to renegotiate an existing rent relief package with their landlords to be consistent with the Code where:

  • the tenant is eligible for JobKeeper; and

  • those negotiated rent reductions/variations provide for less rent relief or impose repayment obligations that are inconsistent with the Code

 Landlords with eligible tenants will need to agree to bespoke and appropriate temporary arrangements for each eligible tenant, taking into account their particular circumstances (financial/practical). 

 NOTE – Landlords and tenants are free to make alternative commercial arrangements/rent relief by mutual agreement.  

Non-eligible tenants

Some tenants will not be eligible for JobKeeper.  In that case, the landlord is not bound by the Code and both landlord and tenant will remain bound by the terms of their lease.

 HOWEVER 

 “”…the principles of this Code should nevertheless apply in spirit to all leasing arrangements for affected businesses, having fair regard to the size and financial structure of those businesses.””

 As such, if landlords are considering negotiating with their tenants, regardless of their JobKeeper eligibility, then the Code (inclusive of its Overarching Principles and Leasing Principles) provides some guidance and framework – but landlords are not bound to the Code and can offer alternative rent relief. 

 

A summary of the Code’s Overarching Principles (OAP) to the Code’s Leasing Principles

  • Landlords and tenants are to negotiate in good faith and in open and honest manner, to negotiate appropriate temporary leasing arrangements and relief, and to collaborate for mutually satisfactory outcomes that are proportionate and based on the pandemic’s impact on both landlord and tenant. 

  • Landlords and tenants are both to provide sufficient and accurate evidence (accounting/financial) as the basis for the proportionate arrangements to rent relief.

 

The Code’s Leasing Principles

We summarise the Leasing Principles to apply in landlord/tenant negotiations. 

1. No termination - Landlords must not terminate due to non-rent payment during the pandemic.

2. Lease compliance - Tenants must remain committed to their lease and tenant breaches will not be protected under Code.

3. Rent relief – Landlords must offer proportionate relief based on the tenant’s revenue reduction – relief is to be by way of waiver and deferral

4.          Waiver – no less than 50% must be waived. Regard must be had to the Landlord’s financial ability to provide additional waivers. Tenants can waive less than 50% if it compromises the landlord. 

5.          Deferral – no less than 50% must be deferred and amortised over the lease term for no less than 2 years or otherwise agreed.

6.          Statutory Charges – Relief on statutory charges to be proportionate to rent relief. 

7.           Landlords Finance – Proportionate landlord financier relief should be passed to the tenant.

8.          Outgoings – Recovery of outgoings from tenants waived – landlords to reduce services.

9.          Repayments - No repayment of deferred rent until pandemic end or lease expiry, whichever is earlier. 

10.         No penalties – Landlords must not charge fees, interest on deferred rent or repayments. 

11.          Security Deposits/Bank Guarantees – Landlords must not draw on tenant’s security bonds or bank guarantees.

12.         Lease Extension – Tenants can request to extend their lease terms to cover the pandemic period. 

13.        Rent Reviews – Rent review increases are frozen during the pandemic and any recovery period. 

14.        Prohibitions - No landlord penalties on reduced hours or cessation of trade. 

 

Binding Mediation

Where landlords and tenants cannot reach agreement on leasing arrangements (as a direct result of the pandemic), the matter should be referred and subjected (by either party) to leasing dispute resolution processes for binding mediation by the Small Business Commissioner. 

Next Steps:

We are recommending to landlords and tenants that a deed of variation to the lease be entered into to reflect any agreed new arrangements.

  • Landlords:

    • Call on evidence that their tenant is eligible for JobKeeper.  

    • Call on sufficient and accurate accounting and finance information.

    • Call on the tenant’s proposed relief and any further variations to the lease.

    • Check your lease expiry dates to assist with relief decisions.

    • If your premises is encumbered, check if your financier will offer you relief first. 

    • Prepare any evidence of your own insurance or statutory relief. 

    • Enter commercial negotiations. 

    • Prepare the deed of variation to the lease

  • Tenants:

    • Consider the Code’s application – are you JobKeeper eligible?

    • Call on the landlord for evidence of any financial relief passed on by landlord financiers/insurers/statutory charges. 

    • Consult your accountant and prepare your financials – your percentage of revenue reduction is integral to your relief. 

    • Propose your relief based on your percentage revenue reduction.

    • Propose any further variations to the lease

    • Enter commercial negotiations. 

    • Execute the deed of variation to the lease

Whitehead Legal is ready to commence next steps with landlord and tenant clients, or any new clients who require urgent commercial assistance. 

We recommend that we be given the opportunity to review any new leasing arrangements before you reach a final agreement. 

Please do not hesitate to call to discuss.

Whitehead Legal approach to COVID-19

We are working remotely, and we are agile. We are contactable via normal means – mobile phone/email, along with Skype and Facetime.

The pandemic has placed unprecedented pressure on our dental, medical, veterinary and allied health clients.  We are cognisant of the social and family pressures our clients are facing, let alone the increasing commercial pressures.

For our existing clients, or new clients, reach out if you need urgent commercial assistance or general legal advice – a quick reassuring chat is, of course, gratis and if you need further engagement from us, we can work out expenses between now and when your practice returns to normal.

Below are examples of some special challenges and considerations for you and your practice and we invite all health practitioners to reach out if you are in need.

Practice owners:

Your Premises Lease:

  • Commercial negotiations on your premises  lease  with your landlord.

    • A damaged/destroyed premises is usually the only lease provision for a rent furlough or decrease.

    • Non-payment  of rent may breach your lease so ensure you have commenced negotiations with the landlord.

    • We had known that Government directives to landlord/tenant emergency rights and tenant relief were imminent.  Relief formally arrived on April 8, 2020 with the release of the National Cabinet Mandatory Code of Conduct (“the Code”).  You should cease any relief negotiations which you may have commenced to take into account the ramifications of this binding Code – refer our separate letter also attached for your information.

    • Whilst closing  your premises or heavily reducing opening hours had previously been a breach of the lease, a landlord can no longer impose penalties for doing so. Current social distancing recommendations and infection control processes must of course apply.   

  • Dealing with landlord breaches (eg fixing persistent leaks, air-conditioning replacement etc) and negotiating set-offs for any landlord obligations that have historically been overlooked.

Your Practice

·       Negotiations  with your  suppliers.

·       What to do with your  employees?

·       Urgent  practice sales  and expedited due diligence and negotiations through to a quick settlement.

o   Where necessary, we are seeing  deferred purchaser payment schemes.

·       A proposed capital injection from in house  associate practitioners becoming 50/50 equity owners  can be even further expedited.

·       Swift  shareholder/partnership/associateship agreements  to provide comfort going forward for multiple owner practices. These agreements are where owners look to for guidance in crisis; without an ongoing agreement, your risk level increases, particularly if your practice is facing uncertainty and even litigation. 

·       General advice  for multiple practice owners.

Contractors/service providers/potential practice purchasers/employees:

·       Negotiations  with your employer/principals, particularly over  unpaid treatments/commissions.

·       Opportunities  for quick outright  practice acquisitions,  along with expedited due diligence and negotiation.

·       Expedited equity associateship/partnership purchases  for existing associate practitioners looking to purchase a percentage interest in their employer’s existing practice.

Premises owners:

  • Negotiations  with your tenants on rent/outgoings and general lease breaches.  We had known that Government directives to landlord/tenant emergency rights and tenant relief were imminent.  Relief formally arrived on April 8, 2020 with the release of the National Cabinet Mandatory Code of Conduct (“the Code”).  You should cease any relief negotiations which you may have commenced to take into account the ramifications of this binding Code – refer our separate letter also attached for your information.

  • Ensuring your  landlord obligations  are up to date, particularly if you have common or shared services with multiple tenancies – are your common area infection controls satisfactory?

  • Ensuring you have no historical or ongoing landlord premises or services  breaches. These are high risk areas which unnerved tenants may use to negotiate rent relief.  

We are also experiencing a marked upswing in  wills  and  powers of attorney  queries and, generally, clients wanting to put their affairs in order and discuss  succession planning.  We advise all clients to ensure their wills and powers of attorney are up to date especially when they have had a significant commercial matter finalised or other significant change in their personal circumstances or assets.

Whitehead Legal can work with you remotely and our hours are a flexible 5am – 9pm.  We are ready to support your needs and we wish you and your practice and your families well.